from actual paying customers

This is not a flattering review but we thought in the interest of transparency we should post this.

We spoke to the customer and showed her the receipt of what she was charged to prove that she was not overcharged (because we were quite concerned too).

Evidently she had applied 'some sort of discount' which somehow got 'de-applied' without her knowing (sometimes a 'refresh' takes out some entries?).  And she pushed accept without looking at the final number. 

No other customer have 'overcharged' issue with paying online.

This is our one and only "one-star" review but we thought in the interest of transparency we should post this.

Please also read our response to her comments.